Terms & Conditions

Shipping information

We will endeavour to dispatch all orders within 48 hours. However if an item is out of stock we will contact you to discuss an anticipated dispatch time or an alternative.

Our courier pickup is scheduled for 3 pm Monday - Friday, therefore orders placed before this time may go out the same day for overnight delivery.  Orders placed after this time will go out in the next day's pickup. Courier on rural deliveries may take longer to be delivered. If a signature is required on delivery, please indicate this in the delivery instructions section, otherwise we do not automatically use this service. Shipping details can be found here.

Display of colours

All computer screens display colours slightly differently. The colours you see when you visit our website may differ slightly from the actual product colour.


At Simply Clean your privacy is our priority. We will not release any information about our customers to persons or entities outside our organisation. Our website is hosted on a secure server and as such, all information gathered and stored about our customers are kept private, safe and secure.